I make most moccasins to order, so please be patient with me as I try to get your order ready as quickly as possible! Items are shipped within 7 business days of your payment clearing. If you need an item sooner, please email me & I will try my best to accommodate.
Your order will be shipped to the address given in your PAYPAL account, so please make sure that is correct!
Insurance coverage for items are separate. I package items carefully, but am not responsible for damage to items once they leave my hands.
I do not currently take refunds, except for defective items, but would be happy to exchange unused items for a different size or color if you are willing to pay for return shipping.
Thank you for shopping & please let me know if I can answer any other questions for you!